Level Up Casino Cookies Policy

This Cookies Policy explains how Level Up Casino uses cookies and similar technologies when you visit or use our website and related online casino services in Canada. It describes the purposes of these technologies, the choices available to you, and how they may affect your browsing experience.

Cookies help Level Up Casino operate securely, remember selected preferences, understand how the website is used, and present information that may be more relevant to visitors. This policy should be read together with any other privacy or website terms that apply to your use of our services. Level Up Casino is intended for individuals aged 18 and over.

What Cookies Are

Cookies are small text files placed on your computer, smartphone, tablet, or another internet-enabled device when you visit a website. They allow the website to recognise your device and retain certain information between visits. Some cookies are stored only for the duration of your browsing session, while others remain on your device for a defined period or until you delete them.

Similar technologies may include software development kits, tracking pixels, local storage, tags, and other tools that collect or store information about how a website is accessed. For simplicity, this policy uses the term "cookies" to cover these technologies where appropriate.

Cookies do not normally provide direct access to files stored on your device. Depending on their purpose, they may collect information such as your browser type, device characteristics, general location, pages viewed, login status, and interactions with website features. Information obtained through cookies may be combined with other information handled in accordance with applicable privacy practices.

Types of Cookies

Level Up Casino may use different categories of cookies based on their function and the reason they are placed. Some cookies are set directly by Level Up Casino, while others may be provided by selected service providers that support website operations, analytics, security, or advertising activities.

• Session cookies are temporary and are generally removed when you close your browser.
• Persistent cookies remain on your device for a specified period or until they are deleted manually.
• First-party cookies are set by the website you are visiting.
• Third-party cookies are set by a service or domain other than the website shown in your browser.
• Required cookies support core functions, while optional cookies help improve performance, functionality, or promotional activities.

The specific cookies used may change as the Level Up Casino website, security controls, technologies, or service providers develop. Where appropriate, information about available cookie choices may be displayed through a cookie notice or preference tool.

Essential Cookies

Essential cookies are necessary for the website to operate and for you to access important features. Without them, certain functions may not work correctly or the site may be unable to provide services you have requested.

These cookies may support account access, session management, page navigation, fraud prevention, security monitoring, and the preservation of information entered during a visit. They can also help Level Up Casino identify unusual activity, protect account areas, maintain platform stability, and route website traffic efficiently.

Essential cookies generally cannot be disabled through the website's optional cookie settings because doing so may prevent the site from functioning properly. You may still be able to block or delete them through your browser, but this may result in restricted access, repeated login requests, missing features, or errors during account and gaming sessions.

Performance Cookies

Performance cookies collect information about how visitors use the website. They may record which pages are visited, how long a page takes to load, whether an error occurs, and how visitors move between different areas of the site. These cookies are used to understand website performance rather than to identify you by name.

Level Up Casino may review aggregated or otherwise limited performance information to improve navigation, assess the reliability of website functions, and identify areas where the user experience can be made clearer or faster. For example, performance data may help us determine whether a registration page is difficult to use or whether a technical issue affects particular devices.

If you decline performance cookies, the website may continue to operate, although Level Up Casino may have less information available for diagnosing technical issues and measuring improvements. Some performance services may process information on behalf of Level Up Casino under arrangements intended to protect the information they receive.

Functional Cookies

Functional cookies allow the website to remember choices and preferences that make your visit more convenient. They may support settings such as language, region, display preferences, selected options, or other features that you have chosen while using the site.

These cookies can help Level Up Casino provide a more consistent experience across visits and reduce the need for you to repeat the same selections. They may also support optional tools, such as customer assistance features, website messages, or enhanced content that you request.

If functional cookies are disabled, some preferences may not be retained and certain optional features may be unavailable. You may still be able to use essential parts of the website, but the experience may be less personalised or require you to re-enter information during future visits.

Marketing Cookies

Marketing cookies may be used to understand browsing activity across websites or services and to help deliver promotional content that is more relevant to your interests. They may also assist Level Up Casino and its advertising partners in measuring the effectiveness of campaigns, limiting repeated advertisements, and identifying which promotional channels generate visits.

These cookies may be placed by Level Up Casino or by third parties that provide advertising, campaign measurement, audience analysis, or related services. Depending on the technology involved, information may include a device identifier, pages visited, approximate location, interactions with an advertisement, and the time or frequency of visits.

Marketing cookies are optional where applicable. If you do not allow them, you may still see promotional content, but it may be less tailored to your interests. Refusing these cookies does not necessarily stop all advertising or communications from being shown. It may also limit Level Up Casino's ability to measure or improve certain campaigns.

Level Up Casino does not use marketing cookies as a substitute for responsible age controls. Access to casino services remains subject to applicable account, identity, eligibility, and responsible gaming checks. Promotional preferences may also be managed separately from cookie preferences.

Managing Cookies

You can manage optional cookies through the cookie settings presented on the website, where such a tool is available. Your choices may be stored in a preference cookie so that the website can remember them. If you clear your browser data or use another device or browser, you may need to make your choices again.

Most browsers also allow you to control cookies through their privacy or security settings. Depending on the browser, you may be able to block all cookies, accept only certain types, receive an alert before a cookie is stored, or remove cookies that are already on your device.

• Blocking all cookies may affect website security, sign-in functions, and account sessions.
• Deleting cookies may remove saved preferences and require you to repeat certain actions.
• Cookie controls usually apply only to the browser or device where they are configured.
• Opting out of marketing cookies does not automatically remove cookies placed by unrelated websites.

Browser settings are controlled by the browser provider, so the steps may differ between Chrome, Safari, Firefox, Edge, and mobile browsers. If you need help with account access or have a question about cookie choices, you can contact Level Up Casino at [email protected].

Third-Party Cookies

Third-party cookies may be used when external providers support functions connected with the website. These providers may assist with hosting, security, analytics, customer support tools, payment-related processes, advertising measurement, or other technical services. A third party may receive information through its own technology when that technology is enabled on a page or feature.

Third-party providers may operate under their own privacy policies and may offer separate controls for managing their technologies. Level Up Casino does not control every aspect of a third party's practices, including how long information is retained or whether it is used for purposes outside the services provided to Level Up Casino.

Where practical, Level Up Casino selects service providers whose activities are relevant to the operation and improvement of the website. You should review the privacy and cookie information of any third-party service you interact with if you want to understand its practices in greater detail. Disabling third-party cookies through your browser or the website's preference tool may affect embedded features or promotional measurement.

Policy Updates

Level Up Casino may update this Cookies Policy when website functions, technologies, service providers, business practices, or applicable expectations change. An updated version will be made available on the website, and the effective date may be revised to reflect the latest changes.

We encourage you to review this policy periodically so that you remain informed about how cookies and similar technologies are used. If a change materially affects the way optional cookies operate, additional information may be provided through a website notice or cookie preference tool where appropriate.

Your continued use of the Level Up Casino website after an updated policy is made available indicates that you have had an opportunity to review the revised information. Your cookie settings remain subject to the choices available through the website and your browser controls.

Last updated: 9 September 2026